Brother Innov-is 15 Sewing Machine

 
 
 
 
  EXCELLENT  
  
 Based on 123 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Lyn Kirk 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
What a refreshing experience! I was treated with the utmost courtesy and helpfulness by Sasha today - what a lovely young woman. My wishes were dealt with speedily and with expertise.  So looking forward to collecting my new Brother sewing machine.  Thankyou!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Joolzie 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I decided to upgrade my Janome sewing machine and had an idea of the one I wanted. Unfortunately the machine was on back order with Janome but both Sasha and Steve communicated this to me and as soon as it arrived with them they called me up so that I could go to view the machine. It was a 60 mile journey to Kings Lynn for me however it really was worth it instead of taking a chance ordering a machine online that I hadn’t even seen. Sasha was helpful demonstrating and gave me confidence to go forward with the purchase. She spent time with me ensuring I had covered anything I was unsure about, lovely, lovely young lady. Rita was also very welcoming. I have peace of mind knowing that I can drop off the machine to my local fabric & quilting store as Sewing Machine World collects from them weekly to service and repair…excellent service and good value. They gave me a very fair price for trade in so all in all the transaction has been smooth and pleasant. I would highly recommend using this business. Thank you
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Carol-Anne Robertson 
 
 
 
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Delighted with my new machine! When I ordered it I could have had it delivered the same day! I had to delay delivery as I was away but it would have definitely arrived the day after order.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Julie 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I was delighted with the service from Sewing Machine world. Rita could not have been more patient, spending as much time as I needed to demo the embroidery machine I was interested in. Though there are videos on you tube etc,  nothing beats being able to see it for yourself and ask questions. Given that these are not cheap machines, it’s definitely worth a trip. Without any sales pressure I was pleased to order the machine, which arrived 2 days later. I haven’t had to avail myself of the offer of a half hour lesson, but it’s there if I need it, and they service and repair too. I highly recommend a visit - you won’t be disappointed.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kim Lawrence 
 
 
 
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I had a small problem with my brother machine and popped in to the shop and Harvey fixed it immediately. Harvey was very pleasant polite and certainly helpful. Highly recommend sewing world.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Trisha Mills 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
What a marvelous find!! That staff were amazing, really helpful and friendly. I am a complete rookie and they gave of their time freely. Can't recommend it enough.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Karen Greville 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Always get such great customer care from Sewing Machine World. I’ve bought a Bernina 570 and Brother overlocker here. Just had a service for my Bernina and it’s running like a dream. Can’t recommend them highly enough.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Julie Jervis 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
What a great service! I had done a lot of online research for the particular machine I was interested in but wanted to see the machine in person before ordering, made contact with Sasha and arranged for a demonstration, she ran me through the workings of the machine so I could place my order with confidence. Nothing was too much trouble when accommodating delivery arrangements to fit in with my holiday dates. I feel confident should I need any help in future I will be able to contact staff without worry. Support bricks and mortar shops as you cannot get this level of service online!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Hayley Cousins 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Love visiting this shop, staff are so friendly and knowledgeable. Plenty of sewing machines on display to try and have a demonstration. Lots of accessories too. Just bought a new machine and can’t wait to use it, and if I need help, I know who I can call. Thank you all.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sally Poulter 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
A friend loaned me her Toyota overlocker which after trial and error I managed to get working, however, not with the cones of thread supplied.  Steve diagnosed the need for 4 small cones for the thread to sit on and within 10 minutes, I was on my way, stocked up with sewing machine supplies and an overlocker free of its naughtiness. And did I mention the 10 minutes included a quick peek at potential future machine purchases?  What a selection!  Thoroughly recommend.    I will be back!