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EXCELLENT Based on 99 reviews John Riches2024-11-22Trustindex verifies that the original source of the review is Google. Really nice to deal with a local company, very friendly and helpful. All aspects of the sewing machine were explained and demonstrated and we were not rushed. If you are looking for a machine then this is the place to go. Many thanks for your advise and help. Emma Bouchard2024-11-15Trustindex verifies that the original source of the review is Google. The service was fantastic from start to finish. Steve offered a great price on the Brother embroidery machine I wanted, and Sasha was incredibly helpful in ensuring I had the right software ready for its arrival. When it came time for installation, Steve and Harvey were both friendly and informative. They took the time to walk me through a practice run, ensuring everything was set up properly and working as expected before they left. Helen Rowlinson2024-11-08Trustindex verifies that the original source of the review is Google. This business is one of the best I ever come across. This is mainly due to the skill and attitude of the staff. All of them have different skills and are prepared to share them as well as researching any queries I may have. I was never particularly pleased with my brother embroidery machine and decided to upgrade. Rita helped me and I purchased a bernina b790 I instantly fell in love with it I even went to London on Bernia training day. Then I heard a whisper about a newer model the b990 I instantly decided it was for me. I had to wait for it However I was invited to try out the shops demo one .i never felt I was a nuisance Sasha kept me well informed as to the progress of my order. She has amazing skills considering her age she is very helpful and interested in my progress. Steve’s mechanical skills in relation to servicing are very impressive he is training his son Harvey who also brilliant. When they delivered my new machine they were respectful of my sewing room and then I was up and running. This machine is incredible I just love it I can’t wait every day to play with it I urge everyone to check them out I’m sure you will not be disappointed. Thank you all Carole Pepperell2024-11-08Trustindex verifies that the original source of the review is Google. I have known Steve for a few years now and on my 3rd sewing machine. Both him and his staff are exceptional and they always go above and beyond what is needed. My sister also only uses Steve and we both acknowledge we always receive a 7* service susan gardner2024-10-29Trustindex verifies that the original source of the review is Google. I just wanted to say a huge thank you to Steve and the rest of your team. After being told that my old machine would cost £55 to repair the timing problem, which was half the cost of its worth, I decided to look for a refurbished one. I found a fabulous Janone machine on here, but I live in Leeds and didn't realise that it was pick-up only until I had paid for it. Steve didn't make an issue of it and kindly said he would pack it and send for me. So, for a little extra, it's on its way. 5 star service. Thank you so much! It's very rare to get service like this nowadays. I will be shopping here in the future. 👏👏👏 Christine Hunt2024-10-07Trustindex verifies that the original source of the review is Google. Sacha you are the best , you gave me the knowledge to choose my next machine a baby lock Acclaim. I've made a top and the only thing I needed my old machine for was the zip and a small piece of bias. I will be in for a lesson once I've done a bit more sewing . Thank you Chris Karina Sim2024-08-26Trustindex verifies that the original source of the review is Google. Very satisfied. Sasha, the lady working there is very helpful. When I came there my knowledge about embroidery machines was 0.001% , but she answers all the questions, explains, shows everything and helps to make a right choice. Highly recommend store in Kings Lynn. Tara Clark2024-07-24Trustindex verifies that the original source of the review is Google. Excellent service in store at Kings Lynn, I was given lots of advise and assistance before making a purchase. Initially I was apprehensive because it was such a big purchase but the two individuals were incredibly informative and answered all of my queries before helping me pick the perfect machine. I couldn’t suggest them more! debbie davies2024-05-12Trustindex verifies that the original source of the review is Google. Perfect new machine
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About
The man behind Sewing Machine World is Steve Broomhall, a sewing machine engineer with decades of experience in the trade. Steve studied clothing machine technology at the London College of Fashion, before going on to gain experience in his field by completing an apprenticeship with a clothing manufacturer. Later he worked in larger Pfaff and Bernina dealerships to increase his knowledge of the trade. He has also worked for VSM, the parent company of the brands Husqvarna and Pfaff. Backed up a by dedicated and experienced staff, you can be sure that you will always get expert advice and service from Steve and his team. Sewing Machine World Unit 7 Laen Court Horsley’s Fields Industrial Estate Kings Lynn PE30 5DD 01553 773362 – Showroom Open Monday to Saturday, 9:30am to 5pm.